Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

a. Personal Information

Personal information is data that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you:

• Fill out a contact form on our website.
• Schedule an appointment online or by phone.
• Create an account on our website.
• Make a purchase or payment for our services.
• Subscribe to our newsletter or marketing emails.
• Participate in a survey or promotion.
• Contact us with questions or requests.

b. Non-Personal Information

Non-personal information is data that cannot be used to identify you, such as your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. We collect this information automatically when you visit our website using cookies and other tracking technologies.

c. Vehicle Information

In order to provide our services, we may collect information about your vehicle, such as the make, model, year, VIN, and service history. We collect this information when you bring your vehicle in for service or provide it to us online or by phone.

2. How We Use Your Information

We use your information for a variety of purposes, including:

a. Providing and Improving Our Services

We use your information to provide you with the car repair and maintenance services you request, and to improve the quality of our services. This includes:

• Scheduling and managing appointments.
• Diagnosing and repairing your vehicle.
• Communicating with you about your service.
• Processing payments and invoices.
• Providing customer support.
• Analyzing website usage to improve our website and services.

b. Marketing and Communication

We may use your information to send you marketing emails, newsletters, and promotional offers about our services. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in the email.

c. Legal Compliance

We may use your information to comply with applicable laws and regulations, and to respond to legal requests or court orders.

d. Other Purposes

We may use your information for other purposes with your consent.

3. How We Share Your Information

We may share your information with:

a. Service Providers

We share your information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

b. Business Partners

We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.

c. Legal Authorities

We may disclose your information to legal authorities if required by law or legal process.

d. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information online.
• Storing your information on secure servers.
• Limiting access to your information to authorized personnel.
• Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Cookie Policy

We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies for a variety of purposes, including:

• To personalize your experience on our website.
• To track your browsing activity.
• To analyze website usage.
• To serve targeted advertisements.

You can control cookies through your browser settings. You can choose to disable cookies altogether, or to receive a notification each time a cookie is set. However, disabling cookies may limit your ability to use certain features of our website.

For more detailed information about our use of cookies, please see our Cookies Policy.

6. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Your Rights

You have the following rights regarding your personal information:

• The right to access your personal information.
• The right to correct inaccurate or incomplete personal information.
• The right to delete your personal information.
• The right to object to the processing of your personal information.
• The right to restrict the processing of your personal information.
• The right to data portability.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Precision Auto Solutions
Attn: Privacy Officer
456 Desert Willow Lane
Phoenix, AZ 85029
Phone: (602) 555-2323
Email: [email protected]